Appointment and Office Policies

Policies at Strathpoint Dental Clinic in Strathmore

We aim to keep appointments running on time and visits moving as expected.

These policies help us provide consistent care for all patients while respecting everyone’s time. If you have any questions, our team is always available to help.

Appointment Scheduling and Reminders

We provide appointment reminders in advance as a courtesy.

If you need to cancel or reschedule, we ask for at least two full business days’ notice. This allows us to offer that time to another patient who may be waiting for care.

Missed appointments or short-notice cancellations may be subject to a fee.

While reminders are sent, we ask patients to keep track of their scheduled appointments and let us know as early as possible if changes are needed.

We appreciate your understanding.

Arriving for Your Appointment

We recommend arriving a few minutes early for your visit, especially if it is your first appointment.

This allows time to review any forms and helps your appointment begin as scheduled.

If you are running late, please let us know. Depending on timing, we may need to adjust or reschedule your appointment to avoid delays for other patients.

Our Approach to Care

We aim to provide care that is clear, respectful, and aligned with your appointment needs.

This includes:

• Clear explanations of your treatment options
• Respect for your scheduled appointment time
• A consistent approach from one visit to the next